Last updated: 1st August 2024

Overview

At VendInsight, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy (“Policy”) outlines how we collect, use, disclose, and protect personal information when you interact with our services, including using our vending machines, website, and any related services. For the purposes of this Policy, “VendInsight,” “we,” “us,” and “our” refer to VendInsight, while “you” or “your” refer to individuals interacting with our services.

1. Applicability of this Privacy Policy

This Privacy Policy applies to personal information we collect when you:
– Use VendInsight vending machines or other services.
– Visit, interact with, or use any of our websites and services.
– Communicate with us via email, phone, or social media.
– Participate in any promotions, surveys, or events we offer.

2. Personal Information We Collect

1. 
   Information You Provide to Us:
   – Contact Information: Name, email address, phone number.
   – Payment Information: Details used for processing transactions through our vending machines or online.
   – Communications: Records of inquiries and customer support interactions.
   
   B. Information We Collect Automatically:
   – Usage Information: Data about your interactions with our vending machines and website.
   – Log Data: IP address, browser type, and device information.
   – Cookies: Information collected through cookies to enhance your experience on our website.
   
   

3. How We Use Your Personal Information

– Providing Services: To deliver, operate, and maintain our vending machines and services.
– Customer Support: To respond to inquiries and resolve any issues.
– Improvement: To analyze usage data and improve our offerings.
– Compliance: To comply with legal obligations and enforce our policies.

4. How We Share Your Personal Information

– Service Providers: Third-party vendors who help with payment processing, customer support, or data analysis.
– Legal Authorities: To comply with legal obligations if required.
– With Your Consent: To other third parties with your explicit consent.

5. Data Retention

We retain personal information as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

6. Security Measures

We take steps to protect your personal information, including encryption and access controls. However, no system is entirely secure, and you are responsible for protecting your account credentials.

7. User Rights and Choices

You may have rights such as:
– Access: Request access to your personal information.
– Correction: Request corrections to any inaccurate data.
– Deletion: Request deletion of personal information where applicable.

8. Cookies and Tracking Technologies

We use cookies to track website usage and improve functionality. You can manage your cookie preferences through browser settings.

9. Third-Party Links

Our website may contain links to third-party websites, which are not governed by this Policy. We encourage you to review the privacy policies of those third parties.

10. International Data Transfers

Your personal information may be transferred to countries outside of your own. We ensure that these transfers comply with applicable legal standards.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
VendInsight 
Email: [email protected]