Last updated: 1st August 2024

1. Introduction

Welcome to VendInsight! These Terms and Conditions (“Terms”) constitute a legally binding agreement between you, whether personally or on behalf of an entity (“you” or “Customer”), and VendInsight (“Company”, “we”, “us”, or “our”) concerning your access to and use of our vending services, our website, and any related media channels (collectively, the “Service”).

By using the Service, you agree to these Terms. If you do not agree with all of these Terms, please refrain from using the Service.

2. Services Provided

VendInsight offers vending machines that provide snacks, drinks, and other consumable goods. The availability of specific products may vary by location.

3. Customer Obligations

– **Respectful Use:** Customers are required to use the vending machines in a respectful manner. Any tampering, damaging, or misuse of the machines is strictly prohibited.
– **Payments:** Customers are responsible for ensuring the payment is completed in full at the time of purchase via the accepted payment methods (cash, card, or digital payment systems).
– **Complaints and Issues:** If a product is not dispensed correctly or an error occurs, customers should contact us via the provided contact details within 24 hours for assistance.

4. Machine Maintenance and Downtime

VendInsight will make reasonable efforts to ensure that all vending machines are in good working condition. However, we cannot guarantee uninterrupted or error-free service at all times. Scheduled maintenance or repairs may cause temporary downtime.

5. Pricing and Availability

The prices of products in the vending machines are displayed clearly and may change from time to time without notice. Product availability is subject to supply and demand, and VendInsight reserves the right to modify, discontinue, or replace items.

6. Limitation of Liability

VendInsight shall not be held liable for:
– Any injury or health issues resulting from the consumption of products purchased from the vending machines.
– Loss of personal belongings at or around vending machines.
– Any indirect, incidental, special, or consequential damages arising from the use of the vending machines.

Our maximum liability for any valid claim will be limited to the amount paid for the product.

7. Intellectual Property Rights

The VendInsight name, logo, and all associated branding are the intellectual property of VendInsight. Unauthorized use of any such trademarks, service marks, or trade names is prohibited.

8. Privacy Policy

VendInsight collects certain information from customers (such as payment data) to process transactions. All data collected is handled in accordance with our Privacy Policy, which ensures your data is protected and only used for the purposes of service delivery.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas. Any disputes arising from these Terms will be resolved in the competent courts of Texas.

10. Modifications to Terms

VendInsight reserves the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting to our website or notifying customers. Continued use of the Service will indicate acceptance of the modified Terms.

11. Contact Information

For any questions, issues, or concerns regarding these Terms or our Service, please contact VendInsight via the contact information provided on our website.

By using VendInsight vending machines and services, you confirm that you have read and agreed to the above Terms and Conditions.